| Seventy-three percent of consumers surveyed in the United States,
France and Great Britain say that more stringent standards are required
before they will trust the security of their credit card transactions.
And almost half (46 percent) are concerned about the potential for a
security breach when paying with their credit or PIN-based cards,
according to an international survey released today by the Secure POS
Vendor Alliance (SPVA), a non-profit business organization created by
Hypercom (NYSE: HYC), Ingenico S.A. (EURONEXT: ING) and VeriFone (NYSE:
PAY). SPVA focuses on standardized implementation of existing security
standards, security of the payment device lifecycle and security threat
analysis and intelligence. Growing awareness of data breaches that industry experts have been
working to combat for years, leads 62 percent of consumers to feel
particularly worried about using their card and PIN to make a purchase
if the outlet had suffered a data breach. Eighty-four percent
say that companies that suffer a data breach should be required to make
the incident public, reinforcing the idea that vendors and retailers
run the risk of devastating their brand if a breach occurs. Sixty-five
percent of respondents report that they are often or always concerned
about Internet fraud. However, those fears may be unfounded. Only 43
percent of those who reported having their security compromised believe
it happened online. This finding is in line with prominent research,
including the 2007 Identity Fraud Survey Report by Javelin Research. Download Press Release (PDF)
Download SPVA Global Consumer Survey Key Findings (PDF)
Download SPVA Global Consumer Survey Data (XLS) ### The SPVA survey results represent 1,030 consumers: 407 UK, 303 USA, 320
France (51 percent male, 49 percent female, average age 40). It has a
three percent margin of error and was conducted by Loudhouse Research,
a London-based research consultancy firm. Complete survey data can be
found at www.spva.org. |